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Tc Supporter


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#1 overthehill

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Posted 07 March 2008 - 01:39 PM

my TC supporter status ran out without me realising and I lost some of my stored messages - I know that some people got reminders but I didnt - are reminders sent automatically and if not are you are loosing out on resubscriptions.??
I wish TV had a knob so you could turn up the intelligence. The one marked Brightness doesn't work.

#2 Slapshot 3

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Posted 07 March 2008 - 02:09 PM

View Postoverthehill, on Mar 7 2008, 01:39 PM, said:

my TC supporter status ran out without me realising and I lost some of my stored messages - I know that some people got reminders but I didnt - are reminders sent automatically and if not are you are loosing out on resubscriptions.??

I'm pretty sure there is an automatic message sent a few days beforehand OTH
I keep telling people I'm in shape....round is a shape
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#3 overthehill

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Posted 07 March 2008 - 10:37 PM

View PostSlapshot 3, on Mar 7 2008, 02:09 PM, said:

I'm pretty sure there is an automatic message sent a few days beforehand OTH

i wonder if it got stopped by my spam filter?
I wish TV had a knob so you could turn up the intelligence. The one marked Brightness doesn't work.

#4 Andy

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Posted 07 March 2008 - 10:41 PM

I've checked this and a reminder is sent out to the registered email address, but it's only sent out one day before the subscription is due to expire. TBH, I never even thought of the loss of personal message storage. I'll set it up so an additional reminder is sent out a week before to give folk time to renew if they want to in plenty time.





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