6 replies to this topic

[Nicos]

To anyone with a2011 raga rep,check recall nr 111.
Got my little aluminium spacers today,must be fitted between the lower triple clamp space between the bolts that tighten the fork.
Apparently to stop the clamp braking.
Respect to gas gas for sending them out to me !

[apexmetrology]

Just bought one yesterday too !!! where are the recalls documented ?

[G14GAV]

Get mine tomorrow! Great service by Gasgas and the big dealer in keighley!!

[Silvertrek01]

Ours was actually cracked but not broken when it went in for the recall. I had not noticed the crack was it was behind the bolts.
Great service from Trials UK & Gas Gas. New one fitted within 24 hours

Edited by Silvertrek01, 11 October 2011 - 07:31 PM.

[Nicos]

Theres anotherone now regarding a bolt on the linkage which has to be changed for a longer one!
Apparently the one on the bike now is too short so the threads dont reach into the locknut enough so is gonna come loose!
Got mine couple days ago and gonna fit it today,gives it for 15min so should be easy job!
Gas gas are on it compared with all my other bikes!

[jimmyl]

If they where "on it" they wouldn't let such basic mistakes out of the factory!
However its good to see they are taking up their responsibilities as they were never the best - I know cos I was on the wrong end of the smelly stick. Product has always been very competitive but build quality/durability questionable.
Probably still got a way to go to meet Honda quality or Beta UK after sales service from what I can gather but always good to hear customer is being looked after - well done GasGas

[Baldilocks]

most manufacturers of trials bikes deny there is a problem with issues like this or wait till a part fails then provide the new one under warranty. I think this is progress for us as customers.