Alshine Posted Friday at 05:14 PM Report Share Posted Friday at 05:14 PM Just completed my clubs first online entry setup using the new ACU Sport 80 system ( The neighbours have probably learnt a few new swearwords 🤬) Its done my head in especially entering info for all the youth classes, does anyone know if all the info I have typed in for this event eg classes etc will be saved in the system making a lot easier when setting up our next competition. I would have asked ACU but I'm still waiting for answers to the email I sent them back at the beginning of January. 1 Quote Link to comment Share on other sites More sharing options...
stpauls Posted Friday at 05:45 PM Report Share Posted Friday at 05:45 PM 30 minutes ago, Alshine said: Just completed my clubs first online entry setup using the new ACU Sport 80 system ( The neighbours have probably learnt a few new swearwords 🤬) Its done my head in especially entering info for all the youth classes, does anyone know if all the info I have typed in for this event eg classes etc will be saved in the system making a lot easier when setting up our next competition. I would have asked ACU but I'm still waiting for answers to the email I sent them back at the beginning of January. I admire your calmness, persistence and restraint. 1 Quote Link to comment Share on other sites More sharing options...
Alshine Posted Friday at 07:49 PM Author Report Share Posted Friday at 07:49 PM  Calmness. My blood pressure has shot up since they brought this out. 😆 Quote Link to comment Share on other sites More sharing options...
micm Posted Friday at 09:23 PM Report Share Posted Friday at 09:23 PM Having been obliged to use it and as someone who uses computers regularly for business I found the whole design of the website, the grammar and/or pointlessness of the questions, the poor layout and the non-feedback of some pull down menus a real pain to operate. If you understand or better are taught the system, it does work perfectly satisfactorily but the design and layout screams cheapness. The technical assistance available is pretty grim and minimal from all sides mentioning no initials, unless you can phone a friend which luckily I could. Without the skilled and patient friend I would have packed it in. As it was it took ages of wasted time for both of us. Certainly no better than a Greeves Pathfinder with flat tyres attempting an technical A route if you like. Somebody must try harder and please produce a decent detailed manual via a PDF (not that crappy short thing kicking about with a bit of coloured pencil scrawl thanks) and a You Tube vid, both preferably, if we are stuck with it. It can't be that hard, or expensive. If it wasn't virtually a closed shop the customers would have fled IMHO 2 Quote Link to comment Share on other sites More sharing options...
Alshine Posted Friday at 10:02 PM Author Report Share Posted Friday at 10:02 PM Totally agree with you. My numerous pleas to the ACU for help with my various queries are still unanswered but luckily I was able get the help and expertise of other club secs in my centre and between us we managed to somehow get things sorted. A lot of work goes into setting up the online entry system for an event and the thought of having to re-enter the same detailed information for each event p****s me off. I only hope there is an option to save information so it can easily be called upon next time.   Quote Link to comment Share on other sites More sharing options...
ChrisCH Posted Saturday at 11:17 AM Report Share Posted Saturday at 11:17 AM I used to produce (big) reports for a living and constatntly re-typing stuff is very annoying and somewhat pointless. As a suggestion - assuming the platform does not facilitate it - can I suggest you cut and paste whatever input is routine and store it on a word document. Then you can copy and paste from the document into the dialogue boxes on the platform next time. If is a bit agricultural and offends my sense of doing things correctly, but if you need to type the same paragraph more than once it is a viable workaround. Quote Link to comment Share on other sites More sharing options...
trapezeartist Posted Saturday at 06:06 PM Report Share Posted Saturday at 06:06 PM 20 hours ago, micm said: If it wasn't virtually a closed shop the customers would have fled IMHO It's not a closed shop. There's AMCA. I ride a lot more AMCA trials than ACU. (But I agree, the person who adopted the Sport 80 system should be taken outside and shot.) Quote Link to comment Share on other sites More sharing options...
rabie Posted Saturday at 09:57 PM Report Share Posted Saturday at 09:57 PM in the old system you could create a "template" of how your event classes/licences structured, this one is meant to. we've done one very early event with it, and have several more coming up (each different styles), so haven't yet had the a repeat event to test this on. there is also a lot of "upgrades" / usability stuff happening, Gary Thompson (at ACU HQ) is sending updates out now (there is a weekly email) that should be going to each club (definitely each centre). i strongly suspect some of the issues we had with our first event (a big centre trial going live 24 hours after the system launched) has been superseded by various people's hacks/system improvements, etc the ACU HQ say the email/help desk backlog is cleared, so if you haven't got an answer from an old question please ask again, as i understand it if you do ask through the helpdesk system they can keep track/help you better than email  i think it’s clear to everyone the adoption / beta testing / rollout / user documentation / etc of this project has not gone the way anyone would have hoped, it's a ****up. we can't go back in time and un-****it up. from what i can gather everyone at the ACU (Board of directors, sport committees, all the staff, etc) know this has been a real issue (its the thing that preoccupied everyone for the last 3+ months), i can only praise those clubs, volunteers, etc that have perceived and made it work, helped the others and please, anyone out there that needs help, is struggling please ask.  trapezeartist - what clubs want is an online entry system, as i understand the AMCA don't offer that, but others have either built their own or gone to a private company  Quote Link to comment Share on other sites More sharing options...
micm Posted Sunday at 12:44 PM Report Share Posted Sunday at 12:44 PM Quote from the Sport 80 website... "We exist for the good of sport. Our expert and skilled team is constantly developing new ideas and technology that revolutionise the way that sports organisations coordinate and manage their online presence, increase their revenue and promote their sport." Fine words butter no parsnips Quote Link to comment Share on other sites More sharing options...
trapezeartist Posted 20 hours ago Report Share Posted 20 hours ago On 3/18/2023 at 9:57 PM, rabie said: trapezeartist - what clubs want is an online entry system, as i understand the AMCA don't offer that, but others have either built their own or gone to a private company I have a system almost ready to go. It's simple, and would just work for a club without all the complexity that the ACU system has (which would be great if it worked, but ....). It would be free for any club to use if they want it; just my way of giving back something to the sport. Having said that, not every club does want on online system. I certainly know some who prefer enter-on-the-day. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.