anyi one whith a 2023 has try it?

 

https://play.google.com/store/apps/details?id=com.em.emconnect

 

you need to scan the qr code of the owner manual or a sticker on the right side of the bike

It would appear it only works on the 2024 ePure Comp.  From "About this app"...

With the app, you can:

- Customize your bike's settings to match performance to the terrain and your riding style. By adjusting the throttle, regenerative braking, power, or activating the TKO function, you can create your own riding style.

- See all your bike's important data live: battery level, engine speed, map engaged. Your smartphone becomes a real dashboard

- Lock your bike. Prevent your bike from being used at the touch of a button.

- Access historical data such as the number of riding hours or battery cycles.

- Contact sales or after-sales service directly from the app.

- Read the latest news from the EM community

Compatible model:
- 2024 Epure COMP

Edited June 21, 20233 yr by konrad

I don't have a compatible bike (😪) but I decided to download the iPhone version of the app anyway, just to have a poke around. When I tried to sign-up I found that it won't accept UK phone numbers. When you click to select country (rather than using the phone's default) UK isn't there. I tried switching to Spain and it tried to send the confirmation text message but obviously I don't actually have a Spanish phone account. Something of an omission there Mr EM.

14 hours ago, trapezeartist said:

I don't have a compatible bike (😪) but I decided to download the iPhone version of the app anyway, just to have a poke around. When I tried to sign-up I found that it won't accept UK phone numbers. When you click to select country (rather than using the phone's default) UK isn't there. I tried switching to Spain and it tried to send the confirmation text message but obviously I don't actually have a Spanish phone account. Something of an omission there Mr EM.

Our 2021 is not compatible either...

You could go for this option: https://www.ringover.co.uk/virtual-number-spain

1 hour ago, ChrisCH said:

Our 2021 is not compatible either...

You could go for this option: https://www.ringover.co.uk/virtual-number-spain

I could, but not really worth it for just looking around. But my main point is that EM have included such hotbeds of trials as Israel and Romania yet excluded the UK (and USA). Why exclude any country? Have we upset the French again? 😆

I'm not sure the USA is actually excluded.  Google Play auto-detected my location and I was able to load the app on an Android phone (but not an Android tablet).  I was not willing to give EM my phone number just for a "look-around."  You can get a pretty good idea what the app does from the sample screens.

My real curiosity is about the hardware.  The 2023 controller has a different part number than earlier models.  I'm wondering if Bluetooth capability has been integrated into the controller or if an external dongle will be required?  The controller has a 3-pin CAN bus connector and a 4-pin USB connector that are presently unused.

My guess is that for marketing reasons EM will only make it available on the 2024 Comp model for now, and then possibly make it available to other models later.

I also wonder if the present exclusions have to do with working out data privacy or other legal issues for certain counties?

Edited June 24, 20233 yr by konrad

if a 2023 has a QR code in the user manual or in de right side of the chasis, the app should work

On 6/25/2023 at 9:27 PM, nacho73 said:

if a 2023 has a QR code in the user manual or in de right side of the chasis, the app should work

Can you explain it a bit further please

If the bike in question supports EM Connect, it will have an additional electrical module near the rear master cylinder reservoir.  The module has a QR code that uniquely identifies the bike.

Anyone using this now?  I have just managed to download it (app) and hope to get it working over the weekend.  The phone number they require is to send you a code to set up the app - I am not sure if the number needs to be the phone the app is on or any phone to get the SMS?

Inch Perfect use one phone to manage all the bikes.  Clearly once set up the app will manage multiple machines.

 I have 4 EM's with EM connect I have to scan the QR code or enter the serial number each time I change from one bike to another.

 

Thanks - I tried to set up yesterday and have failed.  This is really annoying.  I do wish they would make the software run on a Windows laptop - that would be so much easier.

Just got a 2.5 Factor-e a week or so ago and have been fighting EM Connect connectivity issues ever since.  I've got 3 hrs on the bike and 3 km.  2.8 hrs on the bike has been rebooting phones, bluetooth, bike, etc.  Mixed results so far, but I THINK the best fix if faced w/ failure to connect is to cycle the phone bluetooth off/on, even w/ the app remaining running.  Once connected, it is wonderful to be able to manage power characteristics.  I'm unable to change to speedo/odo from km to miles tho.....

Edited February 9, 20251 yr by PapaWheelie

8 hours ago, PapaWheelie said:

Just got a 2.5 Factor-e a week or so ago and have been fighting EM Connect connectivity issues ever since.

Android or iOS?

Android 15 on Pixel 8A.  The last three connection attempts have been successful, but I've had so many failures that I'm hesitant to claim victory yet.

Edited February 9, 20251 yr by PapaWheelie