overthehill Posted March 7, 2008 Report Share Posted March 7, 2008 my TC supporter status ran out without me realising and I lost some of my stored messages - I know that some people got reminders but I didnt - are reminders sent automatically and if not are you are loosing out on resubscriptions.?? Quote Link to comment Share on other sites More sharing options...
slapshot 3 Posted March 7, 2008 Report Share Posted March 7, 2008 my TC supporter status ran out without me realising and I lost some of my stored messages - I know that some people got reminders but I didnt - are reminders sent automatically and if not are you are loosing out on resubscriptions.?? I'm pretty sure there is an automatic message sent a few days beforehand OTH Quote Link to comment Share on other sites More sharing options...
overthehill Posted March 7, 2008 Author Report Share Posted March 7, 2008 I'm pretty sure there is an automatic message sent a few days beforehand OTH i wonder if it got stopped by my spam filter? Quote Link to comment Share on other sites More sharing options...
Andy Posted March 7, 2008 Report Share Posted March 7, 2008 I've checked this and a reminder is sent out to the registered email address, but it's only sent out one day before the subscription is due to expire. TBH, I never even thought of the loss of personal message storage. I'll set it up so an additional reminder is sent out a week before to give folk time to renew if they want to in plenty time. Quote Link to comment Share on other sites More sharing options...
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