Support from UK importer and also the factory
#1
Posted 29 December 2011 - 09:17 PM
I am evaluating the purchase of a new Scorpa (the one with the Sherco motor) but before doing so I’d like some feedback regarding the back-up provided by Birketts and also the factory.
I live some distance from Birketts so I’m not interested in their workshop facilities but does anyone have any experience of their recent spares back-up, their technical know-how and their warranty support? I do realise that sometimes an importer can get a bad reputation simply because the manufacturer is poor when it comes to parts supply etc, so any feedback about the factory would be good.
Lastly I realise that Scorpa is now little more than an offshoot of Sherco and with limited sales of new bikes I am not convinced Scorpa themselves will still be in existence in years to come (and hence some spares may become scarce). The signs are not good, for example their web site (and Birkett’s) needs updating.
#2
Posted 29 December 2011 - 09:31 PM
and they where fantastic nothing was too much of a
problem.
jsp
#3
Posted 29 December 2011 - 09:53 PM
#4
Posted 30 December 2011 - 01:47 AM
I've had dealings with Birketts on behalf of a friend and I concur with the other posters. So I doubt you'll have a problem there but it does make sense for the agency to pass to MRS now that Scorpa are owned by Sherco,
In the last few years we've seen Scorpa go to the wall and be bought out by Sherco and we've seen the introduction of three new brands viz: Xispa/XPA, Ossa and, now, Jotagas. I doubt the market can support more than three or 4 vendors especially in these tight times. I think many will agree with (especially Dabster).
So I'd not be worrying about Birks but about Scorpa proper.
#5
Posted 30 December 2011 - 07:49 AM
What advantages for you does that have over any other brand?
Generally the importers are ok but if you are buying a bike with a view as to what might go wrong with it seems strange to me?
Do you want reliability as your priority?
Where are you?
Edited by Nigel Dabster, 30 December 2011 - 07:53 AM.
#6
Posted 30 December 2011 - 08:29 AM
#9
Posted 30 December 2011 - 01:08 PM
#10
Posted 30 December 2011 - 04:10 PM
#11
Posted 30 December 2011 - 05:49 PM
Nigel Dabster, on 30 December 2011 - 07:49 AM, said:
What advantages for you does that have over any other brand?
Generally the importers are ok but if you are buying a bike with a view as to what might go wrong with it seems strange to me?
Do you want reliability as your priority?
Where are you?
Scorpa are the only ones who produce a proper trials bike with a high seat (the long ride) and for various reasons that is what I am contemplating as the best choice,for me.Otherwise I doubt if I would be considering them, especially as there is little financial advantage as against the other (popular) two strokes.
#12
Posted 30 December 2011 - 07:29 PM
Portman, on 30 December 2011 - 05:49 PM, said:
The 4rt has a longride seat as an aftermarket thing as well.
#13
Posted 17 January 2012 - 08:01 PM
#14
Posted 24 January 2012 - 05:11 PM
Do you want reliability as your priority?
Working backwards
Trials started out as reliability test of the machine...
The build quality of modern trials bikes !!!!!!!!!!! as many go wrong as go right.. I should know I.ve bought enough. Uk importers .well let me say that I have had discussions with lots of folk regarding their experiences when claiming warranty.. John Lampkin & Birks come out as the best from a customer service point of view.
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