Help
anyone know what the story is? i ordered over £200 worth of bits last monday and they havent arrived yet. rang them this morning and got a recorded message saying that the retail side of the business is closed due to restructuring??? should i be worried?
Sandifords?
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#3
The Addict 
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Posted 09 March 2010 - 07:00 PM
paul w, on Mar 9 2010, 06:44 PM, said:
not sure, but i had heard this weekend that they had shut completly?
#4
totalshell
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Posted 09 March 2010 - 07:05 PM
no disrespect to Sandifords but if i gave a company 300 quid and heard they were closed for restructering then i'd cancel the payment IMMEDIATELY
#5
sectiononecleaner
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Posted 09 March 2010 - 07:54 PM
Will be interested to see if caroline sandiford responds on this issue?
#7
serious3
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Posted 09 March 2010 - 08:29 PM
seen that site alright got no response from emails 
cant raise them on the phone checked online but nothing gone off the c/card so going to give them till tommorow eve to reply then i'm going to stop payment.
cant raise them on the phone checked online but nothing gone off the c/card so going to give them till tommorow eve to reply then i'm going to stop payment.
#8
sectiononecleaner
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Posted 09 March 2010 - 08:41 PM
you say credit card are you covered anyway?
#9
serious3
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Posted 09 March 2010 - 08:47 PM
i am covered but thats not the point! i'm worried because the lad on the phone last monday took my card details and shipping details and email contact details and not a word since no tracking number nothing!!! then when i ring i get the recorded message!!
#13
tt5th
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Posted 10 March 2010 - 12:22 AM
They are always closed Tuesday and having dealt with them for a few years I have faith you will get your parts!
Their website says they are restructuring so I'd expect a delay while they transfer orders over to the new company.
Their website says they are restructuring so I'd expect a delay while they transfer orders over to the new company.
#14
Johnnyboxer
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Posted 10 March 2010 - 09:46 AM
tt5th, on Mar 10 2010, 12:22 AM, said:
Their website says they are restructuring so I'd expect a delay while they transfer orders over to the new company.
What happened to the 'old' company then.....................????????
Johnnyboxer
2007 Repsol Montesa 4RT
2007 Repsol Montesa 4RT
#15
tt5th
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Posted 10 March 2010 - 07:03 PM
Well my complete uniformed speculation would be that as they aren't the Montesa dealers any more they will separate off the spares business from the bike dealing business. Once thats done I imagine they'll transfer the outstanding orders over to the new spares company. That will leave their bike dealer / repairs side of the business able to focus on whatever new marques they're going to be concentrating on. Just a guess anyway...
